✔️ Set up of your new Computer:

• Unboxing and connecting device to power.

• Initial setup of operating system.

✔️ Connecting to the internet:

• Connecting available Wi-fi or ethernet to the device.

• Connecting up to 3 existing email accounts.

✔️ Installing necessary software:

• Installing browser of your choice.

• Installing internet security software.

✔️ Brief Tutorial:

• Providing a quick overview of key features and functions of your new computer.

Customer Provisions:

• Customer to supply Wi-Fi network name and password

• Customer to provide all software licenses/registration keys

Inclusions:

• Includes travel to customer address

• Includes unboxing and assembly of item (if applicable)

Exclusions:

• Excludes data transfer from an old device

• Excludes removal and recycling of old appliances from site

Resources:

• Privacy Policy

• Terms & Conditions

✔️ Set up of your new Mobile:

• Unboxing and powering device.

• Initial setup of operating system.

✔️ Connecting to the internet:

• Connecting available Wi-fi networks.

• Setting up mobile data (if applicable).

✔️ Setting up accounts:

• Connecting up to 3 existing email addresses.

• Signing into your Google/Samsung/Apple account.

✔️ Installing necessary apps:

• Installing essential apps like a web browser, social media and productivity tools.

✔️ Pairing Bluetooth devices:

• Pairing earphones and smart watch via Bluetooth.

✔️ Brief Tutorial:

• Providing a quick overview of key features and functions of your new mobile.

Customer Provisions:

• Customer to supply Wi-Fi network name and password.

• Customer to provide all software licenses/registration keys.

• Customer to ensure that the battery of Bluetooth devices is charged.

Inclusions:

• Includes travel to customer address

• Includes unboxing and assembly of item (if applicable)

Exclusions:

• Excludes data transfer from an old device

• Excludes removal and recycling of old appliances from site

Resources:

• Privacy Policy

• Terms & Conditions

✔️ Scanning for vulnerabilities:

• Scanning and configuring up to 3 devices (computers, routers, smart devices) for optimal security using professional virus and malware scanning tools.

✔️ Firmware and software updates:

• Ensuring devices are powered on and running the latest software updates.

✔️ Network Security Set up:

• Securing Wi-Fi or Ethernet connections with strong passwords and encryption.

• Configuring firewalls and checking for vulnerabilities in your home network.

✔️ Brief tutorial:

• Providing a quick overview of best practices for maintaining digital security.

Customer Provisions:

• Customer to supply Wi-Fi network name and password.

• Customer to provide all software licenses/registration keys.

Inclusions:

• Includes travel to customer address.

Exclusions:

• Excludes data transfer from an old device.

• Excludes removal and recycling of old appliances from site.

Resources:

• Privacy Policy

• Terms & Conditions

✔️ Initial assessment:

• Evaluating your specific IT needs and challenges.

• Covers up to 1 hour of time on-site.

✔️ Technical support and troubleshooting:

• Providing assistance with hardware and software issues.

• Troubleshooting network connectivity problems.

• Resolving performance issues and system errors.

✔️ Software and hardware installation:

• Installing and configuring new software applications.

• Setting up and integrating new hardware components.

• Providing guidance on best practices for IT security and efficiency.

✔️ Brief tutorial:

• Offering a quick overview of the solutions implemented.

Customer Provisions:

• Customer to supply Wi-Fi network name and password

• Customer to provide all software licenses/registration keys

Resources:

• Privacy Policy

• Terms & Conditions