--- title: Family IT Services | The IT Whizz description: Our tailored services provide extra protection on the web, ensuring your loved ones are safe from online threats. --- [![The IT Whizz](https://www.theitwhizz.com.au/hs-fs/hubfs/21-2.png?width=600&height=150&name=21-2.png "The IT Whizz")](https://www.theitwhizz.com.au) [![The IT Whizz](https://www.theitwhizz.com.au/hs-fs/hubfs/20.png?width=248&height=62&name=20.png "The IT Whizz")](https://www.theitwhizz.com.au) - [About us](https://www.theitwhizz.com.au/about-us) - [Home Services](https://www.theitwhizz.com.au/home-services) - [Business Services](https://www.theitwhizz.com.au/business-services) - [Resources](https://www.theitwhizz.com.au/resources) - [Contact us](https://www.theitwhizz.com.au/contact-us) # IT Services for Families ![](https://www.theitwhizz.com.au/hubfs/Website%20%20Header%20Elemnts%20(2).png) # IT Services for Families ![](https://www.theitwhizz.com.au/hubfs/Website%20Theme%202%20(39).png) ##### IT SERVICES FOR YOUR Family At The IT Whizz, we understand the unique IT needs of families. Our tailored services provide extra protection on the web, ensuring your loved ones are safe from online threats. We offer easy tech setups for new parents, making it simple to integrate new devices into your home. Let us handle the tech, so you can focus on what matters most. Request a call back KNOW MORE Schedule a call ![Family Services](https://39575009.fs1.hubspotusercontent-na1.net/hub/39575009/hubfs/Family%201.png?width=1200&length=1200&name=Family%201.png) ![Family Services](https://39575009.fs1.hubspotusercontent-na1.net/hub/39575009/hubfs/Family%202.png?width=1200&length=1200&name=Family%202.png) ![Family Services](https://39575009.fs1.hubspotusercontent-na1.net/hub/39575009/hubfs/Family%203.png?width=1200&length=1200&name=Family%203.png) #### Parental Controls and Online Safety Setting up filters and monitoring tools to protect your children from inappropriate content and online threats. #### Home Network and Security Ensuring your home Wi-Fi network is secure from unauthorized access and potential cyber threats. #### Device Setup and Integration Assisting with the installation and configuration of new devices, making sure everything works seamlessly together. ## Our Core Values #### We make technology work for you by providing IT and business support that's reliable, secure, and tailored to your needs. ###### Reliability We provide reliable IT solutions and prioritize the security of our customers’ data. We use strong security measures and maintain open communication to ensure customers have the necessary information they need to succeed. ###### Customer Focus We focus on using cost effective solutions and educating our customers. By sharing our expertise, we help them understand IT and business solutions, enabling confident future projects. We listen to feedback to deliver personalized solutions that build trust and satisfaction. ###### Adaptability We use cutting-edge technologies and creative thinking to stay ahead, ensuring our services help customers achieve their goals. Our objective is to improve productivity and save your resources. ##### **Book in your** Free Consultation Let's set aside 15 minutes to discuss how we can best service your IT needs. Our trusted technicians are eager to hear from you! [![Book in a Consultation →](https://no-cache.hubspot.com/cta/default/39575009/interactive-187149871883.png)](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/redirect?encryptedPayload=AVxigLL1lJvB1zn2MfNzcwEiZH6CFJ0wHZCVTYUjecHRa9VmCqFcVCgb4bS%2B4qVpsMa5qqm6am6HfP48wZ7Pc2z0iD1d2OPFloCTBahAA0JdVPxY6DtbHtooLn%2FzKBrtscCb6Jb5SjNX8MeZ33%2B4WIPnJuRl%2BGamNCovz6dntPIu5xZAEm7t2R2c%2BpM%2F4EBXjwHzs0kigPfVXBkoyKiJfvMZxqarXLcwojzB4Y7rSesnMutmWHknng%3D%3D&webInteractiveContentId=187149871883&portalId=39575009)   Request a call back KNOW MORE Schedule a call KNOW MORE ##### **Book in your** Free Consultation Let's set aside 15 minutes to discuss how we can best service your IT needs. Our trusted technicians are eager to hear from you! [![Book in a Consultation →](https://no-cache.hubspot.com/cta/default/39575009/interactive-187149871883.png)](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/redirect?encryptedPayload=AVxigLL1lJvB1zn2MfNzcwEiZH6CFJ0wHZCVTYUjecHRa9VmCqFcVCgb4bS%2B4qVpsMa5qqm6am6HfP48wZ7Pc2z0iD1d2OPFloCTBahAA0JdVPxY6DtbHtooLn%2FzKBrtscCb6Jb5SjNX8MeZ33%2B4WIPnJuRl%2BGamNCovz6dntPIu5xZAEm7t2R2c%2BpM%2F4EBXjwHzs0kigPfVXBkoyKiJfvMZxqarXLcwojzB4Y7rSesnMutmWHknng%3D%3D&webInteractiveContentId=187149871883&portalId=39575009)   Request a call back KNOW MORE Schedule a call KNOW MORE ## Frequently Asked Questions ###### What are your business hours? Our business hours are from: 9:00 AM to 5:00 PM, Monday to Friday. ###### Do you provide onsite or remote services? We offer both On-Site & Remote Support throughout Victoria and Remote Support to the rest of Australia. ###### How can I contact your business? You can contact us in the following ways: ###### How long is my quote valid? All IT Whizz quotes are valid for 90 days from the date issued. If you need an extension, please contact our team.  ###### How do you ensure transparency in your pricing? We keep our pricing competitive by researching online job markets and businesses to deliver competitive pricing across all of our services, and remain transparent with you regarding price throughout the entire process. ###### Is there a charge for call out fees? No, we cover the cost of all call out fees and site visits. [Read More](https://www.theitwhizz.com.au/resources) KNOW MORE Schedule a call KNOW MORE ## Popular Services... View all Category - All - Device Setup - General Support ![(S) Product Image - Tablet Setup](https://www.theitwhizz.com.au/hubfs/(S)%20Product%20Image%20-%20Tablet%20Setup.png) Read more ### Tablet Setup Ensure your new tablet is ready for use, covering initial power-on, essential configuration, and the installation of core applications. In stock ★★★★★ $140 incl. GST [Book in now](https://www.theitwhizz.com.au/meetings/online-bookings/tablet-setup) ![(S) Product Image - Baby Monitor](https://www.theitwhizz.com.au/hubfs/(S)%20Product%20Image%20-%20Baby%20Monitor.png) Read more ### Baby Monitor Setup Our experts will securely place the camera, connect it to your home network, and configure the viewing app on your preferred device for peace of mind. In stock ★★★★★ $135 incl. GST [Book in now](https://www.theitwhizz.com.au/meetings/online-bookings/baby-monitor-setup) ![(S) Product Image - Game Console Setup](https://www.theitwhizz.com.au/hubfs/(S)%20Product%20Image%20-%20Game%20Console%20Setup.png) Read more ### Game Console Setup Connecting your new console to your display and network, configures initial and parental control settings, and ensures all accessories are ready for immediate gameplay. In stock ★★★★★ $145 incl. GST [Book in now](https://www.theitwhizz.com.au/meetings/online-bookings/game-console-setup) ![(S) Product Image - On-Site Support](https://www.theitwhizz.com.au/hubfs/(S)%20Product%20Image%20-%20On-Site%20Support.png) Read more ### On-Site Support We provide expert, in-person assistance for any IT issue not listed in our standard rates, ensuring tailored solutions for your unique needs. In stock ★★★★★ $150 incl. GST [Book in now](https://www.theitwhizz.com.au/meetings/online-bookings/on-site-support) Load More × ### Tablet Setup $140 incl. GST In stock Ensure your new tablet is ready for use, covering initial power-on, essential configuration, and the installation of core applications.   [Book in now](https://www.theitwhizz.com.au/meetings/online-bookings/tablet-setup) [Bundle your Services →](https://www.theitwhizz.com.au/quote-request)   --- **✔️ Set up of your new Tablet:** • Unboxing and powering device. • Initial setup of operating system. **✔️ Connecting to the internet:** • Connecting available Wi-fi networks. • Setting up mobile data if applicable (for tablets with cellular capabilities). **✔️ Setting up accounts:** • Signing into your Google/Samsung/Apple account. • Connecting up to 3 existing email addresses. **✔️ Installing necessary apps:** • Installing essential apps like a web browser, social media, and productivity tools. • Installing security apps for device protection. **✔️ Pairing Bluetooth devices:** • Pairing earphones and smart watch via Bluetooth. **✔️ Brief Tutorial:** • Providing a quick overview of key features of your new tablet. --- **Customer Provisions:** • Customer to supply Wi-Fi network name and password. • Customer to provide all software licenses/registration keys. **Inclusions:** • Includes travel to customer address • Includes unboxing and assembly of item (if applicable) **Exclusions:** • Excludes data transfer from an old device • Excludes removal and recycling of old appliances from site --- **Resources:** - [Privacy Policy](https://www.theitwhizz.com.au/privacy-policy) - [Terms & Conditions](https://www.theitwhizz.com.au/terms-and-conditions) × ### Baby Monitor Setup $135 incl. GST In stock Our experts will securely place the camera, connect it to your home network, and configure the viewing app on your preferred device for peace of mind.   [Book in now](https://www.theitwhizz.com.au/meetings/online-bookings/baby-monitor-setup) [Bundle your Services →](https://www.theitwhizz.com.au/quote-request)   --- **✔️ Set up of your new Baby Monitor:** • Unboxing and assembling the baby monitor components. • Plugging in and powering on the camera and monitor units. **✔️ Connecting to the internet:** • Using the companion app to connect the baby monitor to your Wi-Fi network (if applicable). • Ensuring the baby monitor is connected to the internet for remote viewing. **✔️ Setting up accounts:** • Signing in to your account on the companion app. • Linking the baby monitor to your account for access and notifications. **✔️ Configuring the device:** • Setting up camera angles and positions for optimal viewing. • Customizing settings such as sound sensitivity, motion detection, and alerts. **✔️ Brief Tutorial:** • Providing a quick overview of key features and functions of your new baby monitor. --- **Customer Provisions:** • Customer to supply Wi-Fi network name and password • Customer to provide all software licenses/registration keys **Inclusions:** • Includes travel to customer address • Includes unboxing and assembly of item (if applicable) **Exclusions:** • Excludes data transfer from an old device • Excludes removal and recycling of old appliances from site --- **Resources:** - [Privacy Policy](https://www.theitwhizz.com.au/privacy-policy) - [Terms & Conditions](https://www.theitwhizz.com.au/terms-and-conditions) × ### Game Console Setup $145 incl. GST In stock Connecting your new console to your display and network, configures initial and parental control settings, and ensures all accessories are ready for immediate gameplay.   [Book in now](https://www.theitwhizz.com.au/meetings/online-bookings/game-console-setup) [Bundle your Services →](https://www.theitwhizz.com.au/quote-request)   ---   **✔️ Set up of your new Game Console:** • Unboxing and connecting the console to power. • Initial setup of the console's operating system. **✔️ Connecting to the internet:** • Connecting available Wi-Fi or Ethernet to the console. **✔️ Setting up accounts and services** • Creating or signing into user accounts (e.g., PlayStation Network, Xbox Live). **✔️ Setting up Parental Control (If applicable)** • Create child account under parent account. • Set restrictions on age-appropriate content and communication limits. • Set up screen time management and restrict in-game purchases.  • Enable activity reports and password-protect settings **✔️ Brief Tutorial:** • Providing a quick overview of key features and functionalities of your new game console. --- **Customer Provisions:** • Customer to supply Wi-Fi network name and password. • Customer to provide all software licenses/registration keys. **Inclusions:** • Includes travel to customer address. • Includes unboxing and assembly of item (if applicable). **Exclusions:** • Excludes data transfer from an old device. • Excludes removal and recycling of old appliances from site. --- **Resources:** - [Privacy Policy](https://www.theitwhizz.com.au/privacy-policy) - [Terms & Conditions](https://www.theitwhizz.com.au/terms-and-conditions) × ### On-Site Support $150 incl. GST In stock We provide expert, in-person assistance for any IT issue not listed in our standard rates, ensuring tailored solutions for your unique needs.   [Book in now](https://www.theitwhizz.com.au/meetings/online-bookings/on-site-support) [Bundle your Services →](https://www.theitwhizz.com.au/quote-request)   --- **✔️ Initial assessment:** • Evaluating your specific IT needs and challenges. • Covers up to 1 hour of time on-site. **✔️ Technical support and troubleshooting:** • Providing assistance with hardware and software issues. • Troubleshooting network connectivity problems. • Resolving performance issues and system errors. **✔️ Software and hardware installation:** • Installing and configuring new software applications. • Setting up and integrating new hardware components. • Providing guidance on best practices for IT security and efficiency. **✔️ Brief tutorial:** • Offering a quick overview of the solutions implemented. --- **Customer Provisions:** • Customer to supply Wi-Fi network name and password • Customer to provide all software licenses/registration keys --- **Resources:** - [Privacy Policy](https://www.theitwhizz.com.au/privacy-policy) - [Terms & Conditions](https://www.theitwhizz.com.au/terms-and-conditions) --- ## **Ready to get connected?** [Contact Us](https://www.theitwhizz.com.au/contact-us) KNOW MORE Schedule a call KNOW MORE ![Back to top](https://www.theitwhizz.com.au/hubfs/Downloads.svg) [![The IT Whizz](https://www.theitwhizz.com.au/hs-fs/hubfs/Dark%20Background%20Logo.png?width=280&height=70&name=Dark%20Background%20Logo.png "The IT Whizz")](https://www.theitwhizz.com.au) Greater Melbourne, VIC 3000 [Follow us on Facebook](https://www.facebook.com/people/The-IT-Whizz/100091958147250/) [Follow us on LinkedIn](https://www.linkedin.com/company/the-it-whizz) [Follow us on Twitter](https://x.com/ITWhizz) ### Information - [About Us](https://www.theitwhizz.com.au/about-us) - [Home Services](https://www.theitwhizz.com.au/home-services) - [Business Services](https://www.theitwhizz.com.au/business-services) ### Resources - [FAQs](https://www.theitwhizz.com.au/resources#faq) - [Blog](https://www.theitwhizz.com.au/blog) - [Downloads](https://www.theitwhizz.com.au/resources#downloads) ### Contact - [Contact Us](https://www.theitwhizz.com.au/contact-us) - [Quote Request](https://www.theitwhizz.com.au/quote-request) Copyright © The IT Whizz 2025. 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